The entry code is 973, if you put a wrong code you have to push the letter “C” and then inteoduce the code another time


BlackBamboo_C (and the number of the cabin in which you are staying)

Password: BambooC (and the number of the cabin in which you are staying)

In the kitchen the network is:


Password: BambooC4



  1. In the room you can find the control of the air conditioning and a fridge in the bathroom.
  2. The safe code is 1234A, if you want to change the code you have to remove the battery cover that is located on the back of the safe door. You will see that there is a red button, you have to press it and enter the new 4-digit number and then press the letter B. You will hear confirmation beeps, to open the box you just have to enter your code followed by the letter A.
  3. In the kitchen  there is water, coffee, tea and everything you need to cook. Everything is free and you can make use of all kitchen appliances and tools. At the end, you just have to clean what you have used. The lights in the hotel are turned off at 9pm including the lights of the kitchen. But, if you need to use the the kitchen after that time, you will find a pole to the right with the switch for the light and the ceiling fan.  
  4. On the pool deck there is a box with your room number where you will find fresh towels every day to use at the pool or beach. You can also use the box to store your belongings when you are in the pool.
  5.  Please send us a picture of your passport or you can also send us the identy details by wassap.
  6. In case that any amount of your reservation is pending, please let us know how you would like to make the payment.
  7. The check out is tomorow at 11am. If you need to stay longer, you can leave your luggage at the reception and pick them later (until 2 p.m.). Just let us know when you will come so we can be aware and coordinate with you. For the check out, please make sure that you did not leave any objects behind and that the AC and lights are switch off. You can put your keys in the door and please let us know if you need any help for your departure.

  1. The pool schedule is from 8am to 9pm, after this time you will not be able to use the pool or make noise in the rooms or in the common areas.
  2. It is not allowed the use of speakers or any type of sound amplification
  3. Smoking is not allowed inside the rooms or in the common areas of the hotel



  • To formalize the reservation, you must make a deposit of one night. The deposit will only be refunded in case of cancelling the reservation before 15 days prior to it, after this period the dates of the reservation will not be able to be modified and the deposit will not be refunded.
  • Check-in is from 2 p.m. to 8 p.m. In case of arriving later than 8 p.m. you must notify the owners. If you arrive earlier, you can leave your luggage in our reception and come back when the room is ready. You will have to come back before 8 p.m.
  • The payment of the rest of the reservation will be made as soon as you arrive at the hotel and you must present an identification.
  • Check-out is at 11 a.m. From 11 a.m., the client has to return the keys and remove all their belongings from the room. The client must not go back into the room or stay in the terrace later than this hour. If the owner gives him a consent, the client may stay in the hotel until 2 p.m.
  • The opening hours is from 7:30 a.m. to 9 p.m., after this we will only attend in case of emergency or because you want to order something and this will be asked by whatsapp.
  • It’s not allowed to smoke.
  • The entrance of people that is not included in the reservation is not allowed. If the client wants to receive a visit or requests an external service, he must notify the owners. The guest will not be able to use the pool or cook in the common area.
  • The time schedule of the common area is from 7.30 a.m. to 9 p.m. After 9 p.m. you can use the common area but without making noise or playing music.
  • It is not allowed to use speakers inside the hotel or the rooms.
  • The rest of the others guests must be respected from 9 p.m. to 8 a.m.
  • It’s not allowed to cook in the terrace or in the rooms.
  • Candles, incense, spirals for mosquitos or anything that can be burned is not allowed because the rooms are made of wood and this could cause a fire.
  • Children under 16 years old cannot stay alone without an adult. We cannot take care of a minor and will not be responsible of anything that may happen.



  • Swimming pool time table is from 8 a.m. to 9 p.m.
  • Children under 16 years old have to be supervised by an adult.
  • Users will have to take a shower before getting into the swimming pool to take off the sand and dirt.
  • Eating or drinking with glass containers in the swimming pool is not allowed.
  • Please, respect the other users while you are in the swimming pool.
  • Please, do not run by the poolside, or play with balls or pads inside the pool or in the surrounding area.
  • There is no lifeguard.


The client agrees to comply with these rules and to accept them when the reservation is confirmed.

Failure to comply with any of these rules is sufficient reason to cancel the reservation without refund of the amount paid by the client. They must leave the hotel within 30 minutes of being notified.


Todo es posible

Soul Surfer

Beach Restaurants

Sendero Beach Club

Beach Break

Tasty waves

Caribbean food.
Soda Riquísimo

Chile Rojo

Ice cream
Ocho Nani

Argentine Roast.
Rincón porteño

Italian restaurant.
Pecora Nera


Vegan and beach front restaurant.

Restaurants and life music.

Hot Rocks


Yoga and relax

Pure Jungle Spa


Tour Parque Nacional, Snorkel o Pesca / National Park Tour, Snorkel or Fishing

Peck +506 8893 2252



Contacts of interest


Machillo +506 8609 8903

Sasha +506 8430 4986

Andrei +506 8636 1959

Tuc Tuc

Maikol +506 8701 6396

Eduardo +506 8526 0321

Bikes rental

Matteo +506 8304 2906

Golf carts rental

Gustavo +506 8447 0159

Cahuita's Tour

Cahuita is a town located about 16kms from Puerto Viejo and has one of the most beautiful National Parks in the country. It is managed by the townspeople, so admission is free and only the will is paid (wich is entirely intented for the care of the park and its animals). The beach inside the park are white sand and very calm.

You can visit the park on your own or hire a guide to show you all the animals that it is difficult for you to find by yourself.

In addition, you can do activities such as snorkeling in the protected sea bottom of the park or go fishing by boat with the town’s fishermen.

We always recommend a local guide who can do any of the tours for you and is a very friendly person who speaks English also.

His contact is:
Peck +506 8893 2252

To eat in the town you can find a wide assortment of restaurants and sodas. These are ones we like:

Soda Kawe. A small soda that cooks everything over charcoal.

Roberto Restaurant. The best place in the Caribbean to eat fresh lobster.

Ricky’s Bar. To eat the typical Caribbean Rice&Beans.

Cahuita Pizzeria. Italian food with sea view.

Sobre Las Olas. Thai and Japanesse fusion food. Sea views and very cool.

You can arrive by car, taxi or bus. You can look at the bus schedules in the “Bus schedule” section.

Manzanillo's Tour

Manzanillo is a small fishing village totally oriented towards the sea. Its beaches are beautiful and you can visit the ship stranded on the shore. In addition to enjoying its beaches, you can also take the Gandoca/Manzanillo Refuge walk. https://areasyparques.com/areasprotegidas/gandoca-manzanillo/

Or visit Punta Mona, a nature reserve that can only be reached by boat or on foot.


You can hire the boat trip with:

Joseph +506 8489 6932

Visit the Waterfalls

On the way to Bribri, there are two beautiful waterfalls where you can bathe in cool water and escape a bit of the Caribbean sun. The price of admission is usually around ¢2,000 and they have secure parking. You can hire a taxi to take you to the waterfalls, go in your own car or even by bus.

Bribri Hidden Waterfalls

Bribri Waterfalls (You can get there by bus)

Volio Waterfall, Lemon

Kekoldi/Cocoa's Tour

If what you want is to know a little about the indigenous culture of the region and to have part of its rich culture and traditions explained to you, you can visit its town. You can also do the Cocoa tour with them and have them show you the entire process of making 100% artisan chocolate.

Live, culture & Travel offer you a wide range of tours and activities that you can do with the Bribri people. Highly recommended.